COVID-19 Update

Safety Protocols in Response to COVID-19

Both New York Dermatology Group and NYDG Integral Health & Wellness are open for dermatology and internal medicine office visits. Please contact us at 212-533-8888 or info@nydg.com for additional information on available services and physician schedules. 

Telemedicine visits will continue to be available if you wish to receive dermatologic or medical care from the comfort of your home. As a reminder, telemedicine visits are the recommended course of action if you are experiencing any flu-like symptoms (cough, fever, shortness of breath). 

The New Regulations for Domestic Travel

Governor Andrew M. Cuomo has announced new guidelines,  effective Wednesday, Nov. 4, that will allow an alternative to the mandatory 14-day quarantine. Travelers from states that are contiguous with New York will continue to be exempt from the travel advisory (you may continue to travel freely between NY and CT/MA/NJ/PA/VT); however, covered travelers must continue to fill out the Traveler Health Form here and please let our office know.

For out-of-state travelers to New York state, other than CT/MA/NJ/PA/VT  the new guidelines for travelers to test out of the mandatory 14-day quarantine are below:

For travelers who were in another state for more than 24 hours before entering New York state:

  • Travelers must obtain a COVID-19 test within three (3) days of departure from that state.
  • Travelers must, upon arrival in New York, quarantine for three (3) days.
  • On day four (4) of their quarantine, travelers must obtain another COVID-19 test. If both tests come back negative, travelers may exit quarantine early upon receipt of the second negative diagnostic test.

For travelers who were in another state for less than 24 hours before traveling into New York state:

Travelers do not need a test prior to their departure from the other state and do not need to quarantine upon arrival in New York state. However:

  • Travelers must fill out the Traveler Health Form upon entry into New York state, and take a COVID-19 diagnostic test four (4) days after their arrival in New York.

International Travel Guidelines

On Sept. 28, 2020, Gov. Cuomo signed an executive order reminding international travelers entering New York from Level 2 and 3 countries to quarantine and fill out the Traveler Health Form to further prevent the spread of COVID-19.

The New York State Commissioner of Health has expanded his Emergency Health Order, which authorizes the imposition of civil penalties if individuals refuse to fill out the required form.

Since March 2020, New York state has required a mandatory quarantine for any traveler entering New York from a Level 2 or Level 3 country. That list includes all but 31 countries around the world. See a list of the 31 countries/territories NOT subject to the governor’s executive order and mandatory quarantine requirement.

During these uncertain times, NYDG understands there are concerns and hesitations about visiting the office for your care. Our office has taken numerous precautions to ensure that staff and patient safety are of the utmost importance. Please see below our updated safety policies in response to the COVID-19 pandemic. 

Safety Policies for Patients

• Patients will undergo a focused history screening prior to their appointment. 

• Patients will be asked to reschedule or book a telemedicine visit if they are experiencing any flu-like symptoms (cough, fever, shortness of breath).

• We are not seeing patients with signs or active symptoms of COVID-19.  All patients are prescreened for symptoms of COVID-19 and directed to the ER if any serious symptoms present. 

• In an effort to streamline patient check in with minimal to no contact, patients will be asked to complete paperwork digitally prior to their appointment.

• Patients can call the office pre-arrival to ensure that their physician is ready to see them.

• Patients will undergo temperature checks upon entering the office.

• Patients are required to wear masks.

• Hand sanitizer is available throughout the office for patient use. We encourage hand washing upon arrival.

• We are staggering appointments to limit the number of patients and doctors in the office at any time. 

• Patients are taken to their exam room with minimal to no waiting room time.

• Patients must have an appointment. Walk-ins are not allowed.

• Patients will be asked to come to their appointment alone. For patients who require a caretaker, one adult may accompany the patient. Please notify us when booking your appointment.

Safety Policies for Office & Staff

• All staff are working diligently to adhere to the guidelines of the CDC and local health officials to maintain a fully compliant practice. 

• All staff will receive COVID-19 testing.

• All staff are screened for symptoms and receive temperature checks daily.

• All staff are required to wear masks and appropriate ppe (including N95 masks and eye protection) in the office and we are implementing strict handwashing protocols.

• All staff have been trained on methods to control and prevent the spread of Coronavirus in a medical practice.

• Exam rooms, exam chairs, surface areas and all equipment will be disinfected before and after each patient. 

• We have increased cleaning and disinfection protocols for all physical surfaces and common areas.

• All non-essential items that cannot be disinfected have been removed from waiting areas. Ie. magazines & brochures.